Client management and professional best practices made simple

Even after we’ve taken the plunge into the gig economy, we don’t always feel like pro’s pros. There’s we have to learn on the fly and plenty to consider when making the shift from office to freelance. In this area we cover professional conduct, client management and client communication in accessible, actionable terms that will give you the direction you need to hit the ground running.

The Manage section will help you present the best side of yourself to clients and handle those tricky negotiations without breaking a sweat.

How to Resolve a Client Dispute

How to Resolve a Client Dispute

This past month has been all about clients -- how we get them, how we collaborate with them, and the quality of the relationships we share with them. As a fitting final topic for this content theme, we wanted to explore the "uh-oh" scenarios of client disputes and how...

Crafting the Perfect Keep in Touch Email for Prospects

Crafting the Perfect Keep in Touch Email for Prospects

Ahhh the famed "keep in touch email" . . . or perhaps you call it the "just checking in --" Many freelancers preach the importance of keeping contacts warm and following up with the elusive "almost-clients." It's a simple idea in principle, but when it comes time to...

Better Protect Your Time and Work with a Client Sign-Off

Better Protect Your Time and Work with a Client Sign-Off

We’ve recently discussed some important ways freelancers and consultants can set new client relationships up for success and affect a positive psychology towards their work. If these things matter to you (as they should), I would strongly recommend adding a client...