Client management and professional best practices made simple
Even after we’ve taken the plunge into the gig economy, we don’t always feel like pro’s pros. There’s we have to learn on the fly and plenty to consider when making the shift from office to freelance. In this area we cover professional conduct, client management and client communication in accessible, actionable terms that will give you the direction you need to hit the ground running.
The Manage section will help you present the best side of yourself to clients and handle those tricky negotiations without breaking a sweat.
The Value Pricing Mindset: 4 Questions to Reveal Your Client Value
Getting full client value out of every freelance contract means focusing on landing high quality projects and charging more for your work. To do that you need to find a niche, establish a brand set freelance rates from a value pricing perspective. This quick guide will help you begin thinking through that change.
How to Buy Freelance Health Insurance After Open Enrollment
Still need freelance health insurance? Open enrollment has ended, but Colin Lalley of PolicyGenius has the important insights to get you coverage.
How to Resolve a Client Dispute
This past month has been all about clients -- how we get them, how we collaborate with them, and the quality of the relationships we share with them. As a fitting final topic for this content theme, we wanted to explore the "uh-oh" scenarios of client disputes and how...
Don’t Get Stiffed! How to Always Get Paid for Your Freelance Work
In a perfect world there would be no reason to doubt our clients. The laws of contracting are simple: we offer clients services and we get paid what we’re due for the successful execution of these services. Unfortunately, any number of factors on the client’s end can...
Crafting the Perfect Keep in Touch Email for Prospects
The ones that “got-away” – the projects that never happened. Win your potential clients back with the perfect “keep in touch” email!
Better Protect Your Time and Work with a Client Sign-Off
We’ve recently discussed some important ways freelancers and consultants can set new client relationships up for success and affect a positive psychology towards their work. If these things matter to you (as they should), I would strongly recommend adding a client...
Leave Them Wanting More — The Ultimate Guide to Client Retention
There are two forces that keep the heart of a consulting career pumping — business development and client retention. We’ve devoted quite a bit of space to discussing the former and the importance of keeping our feet on the gas even when the ship seems to be sailing...
How to Buy Errors and Omissions Insurance
We recently covered a topic many of our readers have expressed interest, confusion and curiosity about: the ever mysterious realm of professional liability coverage. You can read the full post -- Do Freelancers Need Errors and Omissions Insurance? -- but the gist is...
Clean Up Your Skype Etiquette – Tips For a Professional Video Conferencing Persona
What’s better than conferencing in from a pair of fuzzy cartoon trousers? Not saying I do that or anything, but you know what I mean . . . Personal freedom and flexibility are the kinds of perks consultants and freelancers often tote but there are of course days when...
Do Freelancers Need Errors and Omissions Insurance?
It’s a fact of life that mistakes happen, even to the most experienced consultants. Sometimes the repercussions can be devastating. Things can get bad pretty fast if a disgruntled client sues you. Errors and omissions insurance covers you if a client is unsatisfied...
